Agency Help

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of the 2nd Congressional District of Louisiana can contact us for assistance in dealing with Federal agencies. In order to better serve you, this form will generate a printable page that you should sign and mail to our office.

Please include all pertinent information and claim numbers in your correspondence—such as:

  • Your Social Security number for a case involving Social Security;
  • VA claim number for a case with Department of Veterans Affairs;
  • Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
  • Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
  • Copies of any related documents or correspondence that you may have from the agency involved;

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request.


How can we help?

Congressman Richmond is committed to making government work for Louisianans. Our casework team is ready to assist constituents who may need help with individual problems as they relate to the federal government. We will make every effort to help you receive an answer in a timely fashion and also help you get the information you are requesting. Although we cannot override the decisions made by a federal agency, we can often intervene on an individual's behalf to answer questions and help to find solutions.

To receive assistance from our office, you must first submit a Privacy Release Form including a detailed explanation of the nature of your concerns. Once the form is received, a caseworker will be assigned to your case and will keep you apprised of the progress. 

COMPLETE PRIVACY FORM AND OPEN A CASE

 

Do you reside in the Second Congressional District of the State of Louisiana?

Congressional ethics rules dictate that each Member of Congress has the responsibility to serve their own constituents.  If you aren’t sure which Congressional District you live in, please check here.

Where we cannot intervene:

Because of the Constitutional separation of powers between the three branches of government, judicial matters (matters that involve the court system) do not fall under the jurisdiction of a Member of Congress. Examples of judicial matters are:

  • Child custody
  • Divorce
  • Civil/Criminal trials
  • Pardons/records expungement

Issues related to Louisiana agencies are not under the jurisdiction of a Member of the U.S. Congress. Please contact your local State Senator or State Representative for assistance.  If you are unsure of who represents you in the Louisiana State Legislature, please visit www.legis.la.gov.